Terms & Conditions
Global Dynamic Automate 360 LLC · MAX360 Platform
Welcome to Global Dynamic Automate 360 LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website located at www.dynamicautomate360.com and the MAX360 platform ("Platform"), a white-label software-as-a-service application. MAX360 is designed to help agencies, small businesses, and mid-sized organizations attract, capture, and nurture leads through automated workflows, omnichannel communication tools, CRM features, email marketing, sales funnels, and AI-driven automation.
By accessing or using our Website or Platform, you ("User," "Client," or "you") agree to be legally bound by these Terms. If you do not agree, you must immediately discontinue use of all our services. These Terms apply to all visitors, registered users, and anyone who subscribes to our services.
Company Information
Global Dynamic Automate 360 LLC is a limited liability company registered in the State of Florida, United States of America, operating under the brand MAX360 for its SaaS platform services.
- Company Name: Global Dynamic Automate 360 LLC
- Platform Name: MAX360
- Address: 7901 4th St N, Suite 300, Saint Petersburg, FL 33702
- Email: support@dynamicautomate360.com
- Website: www.dynamicautomate360.com
Eligibility
To use our Website or subscribe to the MAX360 Platform, you must:
- Be at least 18 years of age or the legal age of majority in your jurisdiction.
- Have the legal capacity to enter into a binding contract.
- Not be prohibited from using the services under the laws of the United States or any other applicable jurisdiction.
- If subscribing on behalf of a business entity, have the authority to legally bind that entity to these Terms.
We reserve the right to refuse access or cancel accounts at our sole discretion if eligibility requirements are not met.
Description of Services
3.1 Website Services
Our website provides information about our agency services, including digital marketing, process automation, custom software development, AI agents, data analytics, social media management, SEO, and web development for businesses.
3.2 MAX360 Platform (SaaS)
MAX360 is an all-in-one business management platform providing the following core features:
- Omnichannel CRM and contact management
- Sales pipeline and funnel builder
- Email marketing campaigns and automation
- SMS and messaging automation
- Appointment scheduling and calendar management
- AI-powered workflows and automation sequences
- Reputation management and review tracking
- Website and landing page builder
- Reporting and analytics dashboard
- Two-way communication via email, SMS, phone, and social channels
Account Registration and Security
To access the MAX360 Platform, you must create an account. You agree to:
- Provide accurate, complete, and current registration information.
- Maintain the confidentiality of your login credentials. You are solely responsible for all activity that occurs under your account.
- Notify us immediately at support@dynamicautomate360.com if you suspect unauthorized access or a security breach.
- Not share your account credentials with any third party.
- Not create multiple accounts for fraudulent or abusive purposes.
We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.
Subscription Plans and Payment Terms
5.1 Subscription Tiers
MAX360 is offered under tiered subscription plans. Current pricing starts at $29/month for the Regular Plan, $97/month for the Standard Plan, and $197/month for the Advanced Plan. Specific features per tier are described on our website and may be updated periodically.
5.2 Billing and Payment
- All subscription fees are billed in advance on a monthly or annual basis, depending on the plan selected.
- Payment is due at the time of subscription and automatically renews at each billing cycle.
- By providing payment information, you authorize us to charge your payment method for the applicable fees.
- We accept major credit cards and other payment methods as listed on our checkout page.
- Prices are listed in U.S. Dollars (USD). You are responsible for any applicable taxes.
5.3 Failed Payments
If payment fails, we will attempt to notify you via email. After a 3-day grace period, we reserve the right to suspend or restrict access to the Platform until payment is resolved. Continued non-payment may result in permanent account termination and referral to a collections agency, which may impact your credit.
5.4 Price Changes
We reserve the right to modify subscription pricing at any time. You will receive at least 30 days' advance written notice of any price changes. Your continued use after the effective date of a price change constitutes acceptance of the new pricing.
Refund and Cancellation Policy
6.1 No Refund Policy
All subscription fees are non-refundable. Once payment is processed, we do not offer refunds, partial refunds, or credits for unused time within a billing period, including but not limited to:
- Early cancellation of a subscription
- Unused features or services
- Dissatisfaction with the platform performance
- Technical difficulties not attributable to a material breach by us
By subscribing to MAX360, you explicitly acknowledge and agree to this no-refund policy.
6.2 Cancellation
You may cancel your subscription at any time by contacting our support team at support@dynamicautomate360.com or through your account settings. Upon cancellation, your access will remain active until the end of the current billing cycle, after which your account will be deactivated and data may be deleted in accordance with our data retention policy.
6.3 Free Trials
If we offer a free trial period, it will be clearly communicated at the time of registration. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial end date.
Acceptable Use Policy
You agree to use the MAX360 Platform and our Website only for lawful purposes and in accordance with these Terms. You expressly agree not to:
- Use the Platform in any manner that violates any applicable federal, state, local, or international law or regulation, including the CAN-SPAM Act, TCPA, GDPR, CCPA, or any other applicable data protection law.
- Send unsolicited communications (spam), bulk emails, or automated messages to contacts who have not provided explicit consent.
- Upload, transmit, or distribute any content that is defamatory, obscene, harmful, abusive, threatening, or otherwise objectionable.
- Attempt to gain unauthorized access to other users' accounts, our systems, or any connected network.
- Use the Platform to collect, store, or process sensitive personal data, including health information (HIPAA-protected), financial account numbers, or Social Security Numbers, unless you have obtained proper compliance arrangements with us.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Platform.
- Resell, sublicense, or otherwise transfer access to the Platform to third parties without prior written consent from us.
- Use automated bots, scrapers, or similar tools to access or interact with the Platform in an unauthorized manner.
- Interfere with or disrupt the integrity or performance of the Platform or its underlying infrastructure.
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account, without notice and without refund, and may expose you to civil and/or criminal liability.
Intellectual Property Rights
8.1 Our Intellectual Property
All content, software, trademarks, service marks, trade names, logos, designs, text, graphics, images, and other materials available through our Website and the MAX360 Platform are the exclusive property of Global Dynamic Automate 360 LLC or our licensors. These materials are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business operations during the term of your active subscription.
8.2 Your Content
You retain ownership of all data, content, and materials you upload, import, or create within the MAX360 Platform ("Your Content"). By using the Platform, you grant us a limited, non-exclusive, royalty-free license to host, store, and process Your Content solely to provide the services to you.
You represent and warrant that you own or have the necessary rights to Your Content and that it does not infringe any third party's intellectual property or privacy rights.
8.3 Feedback
If you provide us with any feedback, suggestions, or ideas regarding our services, you hereby assign to us all rights in such feedback, and we may use it without restriction or compensation to you.
Privacy and Data Protection
Your use of our Website and the MAX360 Platform is also governed by our Privacy Policy, which is incorporated herein by reference. Please review our Privacy Policy at www.dynamicautomate360.com/privacy-policy to understand our practices.
By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
9.1 Data Processing
For clients who use MAX360 to process personal data of their own customers (end users), you are acting as a data controller and we act as a data processor. You are responsible for ensuring you have a lawful basis for processing and for complying with all applicable data protection laws, including GDPR, CCPA, and any other applicable regulations.
9.2 Communications Compliance
You are solely responsible for ensuring that all email campaigns, SMS messages, and other automated communications sent through the MAX360 Platform comply with applicable laws, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and GDPR. We are not liable for any regulatory fines, penalties, or claims arising from your communications.
Disclaimers and Warranties
We do not warrant that:
- The Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
- The results obtained from using the Platform will meet your expectations or business objectives.
- All defects or errors will be corrected.
- Any particular outcome, revenue increase, or business growth will result from using our services or Platform.
Any reliance on the material and services provided by us is at your own risk.
Limitation of Liability
In any case, our aggregate liability to you for all claims arising out of or related to these Terms or your use of our services shall not exceed the greater of: (A) the total amount paid by you to us in the three (3) months immediately preceding the event giving rise to the claim, or (B) one hundred U.S. dollars ($100.00).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you.
Indemnification
You agree to defend, indemnify, and hold harmless Global Dynamic Automate 360 LLC, its members, managers, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including attorney's fees) arising from:
- Your use of and access to the Website or MAX360 Platform.
- Your violation of any provision of these Terms.
- Your violation of any third-party right, including any intellectual property, privacy, or proprietary right.
- Any content or data you transmit through the Platform.
- Your violation of any applicable law or regulation in connection with your use of the Platform.
This indemnification obligation will survive the termination of these Terms and your use of our services.
Third-Party Services and Integrations
The MAX360 Platform integrates with or links to third-party services, applications, and websites (including payment processors, SMS providers, email delivery services, and other integration partners). These third-party services are governed by their own terms of service and privacy policies. We do not control, endorse, or assume any responsibility for third-party services.
Your use of third-party integrations is at your own risk. We are not responsible for the availability, accuracy, content, or practices of any third-party service. We encourage you to review the terms and privacy policies of any third-party services you use in connection with MAX360.
Service Availability and Modifications
We strive to maintain continuous availability of the MAX360 Platform. However, we do not guarantee uninterrupted access and are not liable for service interruptions caused by:
- Scheduled maintenance (we will provide advance notice when possible).
- Emergency maintenance or security patching.
- Force majeure events, including natural disasters, cyberattacks, or government actions.
- Third-party infrastructure failures.
- Internet or network disruptions outside our control.
We reserve the right to modify, update, suspend, or discontinue any part of our services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.
Termination
15.1 Termination by You
You may terminate your subscription at any time by contacting us at support@dynamicautomate360.com. Termination will take effect at the end of your current billing cycle, and no refunds will be issued for the remainder of the period.
15.2 Termination by Us
We reserve the right to suspend or permanently terminate your access to the Platform immediately and without prior notice if:
- You materially breach any provision of these Terms.
- You engage in conduct that is fraudulent, abusive, or harmful to other users or our reputation.
- Required to do so by applicable law or a government authority.
- You fail to pay any amounts owed to us.
15.3 Effect of Termination
Upon termination, your license to use the Platform ceases immediately. We may delete your account data after a 30-day grace period following termination. Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, indemnification, and limitation of liability.
Medical, Legal, and Financial Disclaimers
The MAX360 Platform and our agency services are provided for business automation and marketing purposes only. Nothing on our Website or Platform constitutes professional medical, legal, financial, tax, or accounting advice. You should consult with qualified licensed professionals before making any decisions that require such expertise. We expressly disclaim any liability for reliance on any information provided through our services as a substitute for professional advice.
Governing Law, Jurisdiction, and Dispute Resolution
17.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions.
17.2 Mandatory Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms or your use of our services shall be resolved by binding arbitration administered under the rules of the American Arbitration Association (AAA) and conducted in Broward County, Florida, USA.
17.3 Statute of Limitations
Any claim or cause of action arising from your use of our services must be filed within one (1) year after the claim arose, or it shall be permanently barred, regardless of any statute of limitations to the contrary.
17.4 Informal Resolution
Before initiating arbitration, you agree to attempt to resolve any dispute informally by contacting us at support@dynamicautomate360.com. We will attempt to resolve the dispute within 30 days.
Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. By continuing to use our Website, you consent to our use of cookies in accordance with our Privacy Policy.
You may adjust your browser settings to refuse cookies; however, doing so may affect certain features and functionality of our Website.
Children's Privacy
Our Website and the MAX360 Platform are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe we may have collected information from a child under 13, please contact us at support@dynamicautomate360.com.
Modifications to These Terms
We reserve the right to update or modify these Terms at any time at our sole discretion. When we make material changes, we will notify you by:
- Posting the revised Terms on our Website with an updated effective date.
- Sending an email notification to your registered email address.
Your continued use of our Website or the MAX360 Platform after any changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of our services.
Miscellaneous Provisions
21.1 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Global Dynamic Automate 360 LLC regarding your use of our services, and supersede all prior and contemporaneous understandings.
21.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
21.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
21.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign our rights and obligations under these Terms without notice to you.
21.5 Force Majeure
We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, labor disputes, government actions, or failures of third-party internet infrastructure.
21.6 Language
These Terms are written in the English language. In the event of any inconsistency between the English version and any translation, the English version shall prevail.
Contact Us
If you have any questions, concerns, or legal inquiries regarding these Terms and Conditions, please contact us at:
Global Dynamic Automate 360 LLC
Saint Petersburg, FL 33702
By accessing or using our website or the MAX360 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
